Customer Testimonials
wasn't sure what we wanted however salesman, richard choate, listened to our 'wants' and got us in the perfect [for us] vehicle.
Dealership is top of its class in all areas they make buying easy and fun.
The service department staff is the best in town. They are good at their jobs and keep you posted on your vehicle.
I had a good experience with Red River Chevy. My wife and I are busy with 4 kids and 2 careers, and I don't have a lot of time for exploring the "car" world. Eric, our sales associate, was fantastic and helpful with some of my questions about what to buy given what we needed. Our process began months ago, but he stayed in touch, and took my questions as I thought about it. Mr. Payne in finance was very patient and explained what I need to handle once we made a decision. No pressure, just patience. A good ... Read More DealerRater - Feb 19, 2025
I would recommend Red River Chevrolet to family and friends. The service was outstanding. My service representative keep me informed.
We highly recommend this dealership and have driven 400+ miles for the experience and ease of purchase!!
Very Professional, Courteous, and Helpful, They kept in touch to make sure that everything was okay.
Thanks to Marcus for helping me find my dream car! Marcus and JT made the buying process stress free!
The mechanic I used knew what the problem was when I told him what my car was doing. He got straight on it and fixed it in no time so I went ahead and let him fix another problem. He did a great job.
This wasn't my first time coming to RR. But it was the best working with. Ms Bass. Deania professional attitude was outstanding. She made me feel at ease. She listened to my request. And she worked hard on helping me get my newer vehicle. 21 Vette. I took longer than normal to pull the trigger but well worth it. She showed me all of the bells and whistles on this vehicle. She made it very enjoyable to work with. My next truck. Will be with her thank you. Deania Bass
Buying a new car was honestly something I was dreading, but Deanna Bass made my experience so enjoyable! I had called ahead of time and told her which car I was interested in. When I arrived, she had several different types and colors of the one I was interested in lined up for me to compare. Once I picked the one I wanted, the process was so easy. I was in and out of there in less than 3 hours! I am extremely pleased with the entire process! She knew all of the features of my new car, and was able ... Read More DealerRater - Sep 18, 2024
The salesman that helped me was very courteous and helpful and the insurance lady was wonderful
The service is great and very accommodating to your schedule, the employees are very polite and helpful.
The parts department is so efficient and friendly! I will definitely recommend them. Will be back!
My experience at Red River Chevrolet has always been good. Ashley is my service representative and she is always on point. She contacts me throughout the service and keeps me informed on all details. Her service technician is always detailed and professional. My truck is a 2003 Chevy Silverado 1500 with almost 500,000 miles. It still has the original drive train and engine.
I like Chevrolets. I like Red River Chevrolet. I like their Service Department. I like Jordan Harbuck. Red River Chevrolet understands customer service!! They do it right. The culture at Red River Chevrolet is the reason for this success in customer service. Their customer service is what has brought me back since 1998 to buy all my new vehicles. They care about me and my vehicle. All the maintenance and repairs on my vehicles since 1998 have been done at Red River as a result. Leadership is the reason for the Culture of Service at Red River Chevrolet.
Harold in the Service ... Read More DealerRater - Aug 11, 2024
This was a fairly quick and simple visit. Got serviced an inspection completed in about an hour.
Great people, great place, Just bought my eighth vehicle from Red River Chevy. They make you feel like family
I have purchased 8 or 9 vehicles over the last 20 years. I've a great experience each time. Their service department is top notch. Butch Cole is my guy!
Super awesome experience. Helped me get the car that I wanted quickly and made the process easy. Highly recommend going to them.
Very efficient, found the problems and corrected them.
I always get great service and the technicians are so nice. They have a waiting area and lots of local bars within walking distance.
Great Sales team, Deanna Bass was my sales person, she was very helpful, made me feel welcome and comfortable with my decision to make this purchase.
Service was great and prompt
Matthew did an amazing job and everyone that I talked to or asked a question was extremely helpful.
The staff and Technicians are always professional, just so nice there is another dealership very close to my house but Red River Chevy is the best! Yhanks
Quick diagnosis and fix for my 12 year old Tahoe with friendly smiles…plus a ride home and back. Great service!
Fast and friendly and they have great vehicles i love my 2020 Cadillac escalade!!!
Great service went out of their way to help and solve my problem
Tommy Jones was fantastic and so helpful. He answered all my questions, talked me through everything needed, and did not judge me for being a young first time car buyer who looked to her mom for just about everything lol. Best first time car buying experience I could have asked for!
I give all of my stars to Paige who helped me tremendously everyday that my car was there.
Great experience
Great service , Butch did a great job making my Experience fun and he had a great Attitude. Wife love her new car.
My experience at Red River dealership was GREAT and I really enjoy taking my car to be service because the service representatives are GREAT PEOPLE in helping me to get the WORK DONE on my car.!!!
Fabulous experience in service department! I was a bit nervous because I’ve never been to this service center before. It was as efficient as Chick Fil A drive through (very good)😂 I have a service rep, Ashley, and she did a wonderful job getting me in and out within 45 minutes. I forgot to mention an issue until the end so they quickly got me back in today. Great job Red River Chevrolet!
Fabulous experience in service department! I was a bit nervous because I’ve never been to this service center before. It was as efficient as Chick Fil A drive through (very good)😂 I have a service rep, Ashley, and she did a wonderful job getting me in and out within 45 minutes. I forgot to mention an issue until the end so they quickly got me back in today. Great job Red River Chevrolet!
Great service from setting the appointment to following up while in service bay to check out. The tire warranty has paid for itself already! Thanks to our salesperson, Joe Frazier, and all those who have worked with us since we purchased our Silverado.
Red River Chevrolet went above and beyond to help me get in a truck on a very short time frame. Had a hiccup with the first truck, but the team there did what they had to do to make it right and I will gladly come back for my next truck. Big shout out to Deanna Bass for being the best assistant in the sale of my truck!
Quick and Easy service! Friendly too!
As always Mrs. Julie does a great job in customer service for all my vehicles
Julie was great at keeping me updated with my vehicle and they worked at a great speed. Will come back again !!!
Paige at Red River Chevrolet was an absolute breeze to work with. She kept me informed each step of the way and I was back in my vehicle within 48 hours of dropping it off. So happy with the service received and will definitely be using their services moving forward for Chevrolet Traverse.
Communication is great! Speedy oil change
Always a pleasure doing business with Red River Chevrolet. Thank you.
Very professional. No pressure. Great people to work with. Mike Farley was a great salesman. We told him what we were looking for and our price, he took great care of our needs. Thanks Red River.
Service was all I had hoped for. I needed my car back that day and they accommodated that. They saved me a few potential problems.
What an excellent experience! Ashley, friendly and helpful. Great explanation of what what’s wrong and what they did to fix the issue.
I was very pleased with the service
Very good
Julie was excellent she worked me in at the last minute .
Service member Ashley Pierce at Red River Chevrolet, Bossier City, La., was very professional, tenacious, and on top of getting my truck's part that was needed, and me back on the road! Thank you Ashley, and Red River Chevrolet!
Good reliable service. To assistant me I had Paige. She kept me uptodate on charges and what was needed for truck to work. There were no hidden charges. I went to other shops around town for AC repair. One shop told me 190 for diagnostic testing. Another told me 435 for testing. Dealership charged 125. Back by two year garuntee. Bonus they do military discount!!
Paige was wonderful. Very informative. Down to earth.
Faster then a jack rabbit.Services where great an my contact name Dusty was outstanding.
Always great
I have had the best experience here. Paige in the service department has been remarkable and has gone above and beyond to ensure my husband and I have received the best customer service possible. She has kept in contact with us and has kept us in the loop. They did a thorough workup on our truck and were very straightforward with what they found. I highly recommend this location!
Great product, great salesperson, and price. Thank you Red River Chevrolet.
Jordan was very professional and very quick in providing information on the diagnostics and everything that had to be done. The service was done in a very timely manner and I was kept updated every step of the way. Thank you!
Good job and stay communicating about your vehicle through the process that is going on
Jordon my service writer did a great job!
Very helpful and great customer service.
Team very professional ,explained the issues with my car ,also very prompt in doing so.would highly recommend red River to my friends and family.
Excellent service!
Thank you to Eric Lovett and Red River Chevy for their professionalism, patience, and integrity while helping me search for a new truck.
Thank You!!! my grandson's Chevy 1500 Silverado LT broke down near Bossier City on his way to Camp Lejune because he put in diesel as the gas cap said so, come to find out it was actually a gasoline engine truck that he bought at James Wood Chevrolet in Denton. James Wood worked with Red River service department and fixed his truck in 1 day. Extremely grateful for taking of my Marine grandson!
Best service experience I’ve ever had out of all the vehicles I have owned
Great communication and service.
The service was great from the service advisor to the mechanics was wonderful.My car drives like a dream
Red River Chevrolet was great! They worked with us in every single way! Matt was an awesome salesman! I wanted an Equinox and sure enough he made sure I was driving home in exactly what I wanted!!
Quick service that is done right every time. I high recommend.
Brittany is the best!!! She listened to our concerns, and worked quickly to get quotes to our insurance claims agent. I won't go anywhere else for automotive repairs.
Excellent customer service upon arrival! My service advisor Jordon was amazing with daily updates on my vehicle, she was very patient and thorough! My assigned Mechanic Robert did an amazing job repairing my vehicle! He also gave me more insight with the diagnosed problem and in depth solution to repair along with preventative maintenance tips. My overall experience was absolutely AMAZING!
Great customer service
Paige was the first face I seen and she is wonderful and very professional. She kept me informed and updated everyday until everything was completed. Service department was very good and quick. I’d definitely recommend red river to anyone that’s in need of repairs.
Our sales representative, Richard Coates, was great.
Had a great experience buying my car. All the staff were friendly and extremely helpful. Jesse was a great salesman. I truly feel like they had my best interest at heart.
very quick service, staff was very friendly!! Paige freaking ROCKS!! She was so helpful from the time I pulled up until the time I left!!
Bought three Z08's over the past 3 years and all I have to say is the 3rd time is a charm!!!! Our sales lady DeAnna Bass was not only extremely knowledgeable, she was also dependable, thorough and an absolute delight to work with. Anyone who has ever purchased a vehicle from deposit-build-delivery knows that it can be a very tedious, time consuming, and stressful period. DeAnna Bass provided around the clock updates as to the vehicle status, was patient, and definitely made the whole experience worth the wait. Thank you again DeAnna and as a repeat customer I would absolutely ... Read More DealerRater - Mar 27, 2024