Customer Testimonials
Ms. Deanna Bass is always attentive and knowledgeable with all the questions and concerns that we may have. Her customer service skills are superb! Always a joy to visit with her at Red River Chevy!
Service was quick and Julie was terrific as always!
We had the easiest and fastest buying experience ever. The entire staff was friendly and Joel help us with ever question we ask. Thank Red River for making our car buying experience a great memory.
Did as expected.
Salesman J. T. Terzia and Finance Director Todd Payne made this a helpful, pleasant experience. At no time did I feel pressured. Both guys were helpful with information. I had done my research so they answered the questions I had and I had buying experience that left me feeling completely satisfied. I ordered a 2021 Silverado 2500HD LTZ so I got everything I wanted. I’m extremely happy with the vehicle.
I had a great experience with the red river chevy team. They were helpful, friendly and answered any questions I needed answered. Everything was done in a timely manner. This is why I am a repeat customer at red river. By far the best dealership in the Bossier/Shreveport area. Thank you team Red River Chevrolet!!
Julie was wonderful getting me in and out quickly. Harold is always showing great customer service
My wife and I were out of town for a reunion and stopped through the local outlet mall to do a bit of shopping and started to hear some odd noises from my new Chevy truck with 3000 miles on it. We coincidently pulled into Red River Chevrolet as we were hearing the noises and had them look at it and spoke with Ashley and the service manager. They found that one of the lifters had frozen up. Normally this would be a job that would take a few days to repair, so we were planning on leaving it with them ...
I had an appointment and Julie helped me . My ac had stopped cooling! I was expecting a 2 or 3 day wait but they fixed it the same day and it is colder than it was before it broke!!!!! Plus my warranty that I bought paid for it ! BANG
My salesman was wonderful. Jesse was quick, thorough and was able to answer any questions I had.
Kennedy was the best
They are fast and friendly
Have had nothing but the best experiences with Red River Chevrolet and Bob Lockhart. Will be a repeat customer for all vehicle buying in the future.
Great work
Efficient, courteous and very helpful. From the phone call to make the appointment to the end of the appointment, I was extremely satisfied. Thank you
Great clean affordable cars/trucks. Stop by and ask for MICHAEL. HE found what we needed, to fit us best. Outright welcoming place. Tell him we sent ya.
We just called to find out the Z71 Tahoe we wanted sold last night. The great thing was the sales lady took the time to help us find another at another. She was so helpful and sweet! My husband didn’t get her name but we are grateful for her kindness!!
Service writer and tech that worked on vehicle were both great. Thank you, Mike
Oil change should not be $75 too high based on other oil change facilities.
Easy transaction! Our third time to buy a vehicle from Mike Rains at Red River. He is THE BEST!!
Gr8 place to take a chevy real hapy with service dept good job 👍
I purchased a new vehicle. I got approved for financing very quickly. I was pleased with the service I received. I will highly recommend it to anyone I know looking for a vehicle to come see Nick and David.
Our experience with Red River Chevrolet was wonderful, it exceeded our expectations! Not only is Chris Fuller a magnificent Salesman, he is a joyful human being!! He made our vehicle purchase so much fun!!
Awesome people, fast and professional sales and service, and a sweet ride with a sweet deal. That's my baby in the pic. I've never had such a great experience at buying a vehicle anywhere else, and I've done that many times at 55 years of age. And ive never had a deal like I got here. This baby is like new. And you need not worry about haggling. You wouldn't believe the price i paid if I told you. Just come see Grace when you're ready to ride. She'll bend over backwards for you like ...
JT is amazing. Got an amazing deal on a used car and a great deal on my trade. Windshield cracked in the snow storm and they're even replacing that for me on a special warranty. Red River Chevy will definitely take care of you. Best car buying experience I've ever had!
Julie & staff are awesome
Service was perfect. Inasmuch as I totally disagree with the fact that I had to pay for replacing the transmission fluid to potentially fix a shudder that is in the transmission, the service was excellent
Salesman Will Johnson made my husband's truck buying experience flawless! He went above and beyond to answer all of my husband's questions over the phone. He sent us quality photos, called us back in a timely manner, and made sure we had all the information we needed. He had our paperwork ready, so that we could quickly finish our purchase upon arrival and a test-drive. The truck was spotless, the cleanest vehicle we have ever seen at at dealership! We could clearly tell Red River takes pride in their business! We received great information on how to best ...
Great service with recent purchase. Salesman Bob Lockhart went above and beyond making it an enjoyable experience.
I was taken care of quickly and I appreciate that
Jacob is very respectful and professional.
Jesse was very helpful and responsive from the first moment we requested a test drive online. Our truck was IN TRANSIT and we purchased in advance of it coming in after coming to the lot to see a similar vehicle to ensure we wanted the one coming in. I was very pleased with the purchase price and discounts we were able to receive and how upfront they were with the prices and everything. It was an agonizing wait for the truck to come in, but Jesse kept us updated even with the delay and trying to expedite from the rail ...
The Service Manager Tommy Wise & Service Advisor Jacob Rider saw that our vehicle completely repaired several issues we have had for almost a year. They were quick and complete in taking care of each issue to our total satisfaction. Thank you Red River Chevrolet! This is our fourth Suburban and rest assure when it comes time to replace it - Red River Chevy is where we will be headed. Thanks again, Jim Beeson
Our buying experience at Red River was so different from prior experiences that it was absolutely worth the 400+ miles we drove to complete the purchase. We were also extremely happy with DeAnna Bass, sales person, as she made the transaction as easy and painless as we could have hoped for. Great job Red River Chevrolet!!
Service writer Ashley is awesome!!! Always taking care of business!!!
Julie Young is my service consultant, she kept me informed of what was going on, how long the service would take, was offered a ride to and from the dealership since it would take a little longer than expected. Very friendly and accommodating!
The only thing I had a problem with was the Lyft driver. Driver didn’t have a mask on, driving reckless and was not following the gps direction.
Julie was extremely helpful and kind about what was going on with my car and working with the insurance company. The check out and payment process was not pleasant since the lady at the payment counter is not pleasant and doesn't even smile or ask how your day is going. People are spending hundreds the least she could do is not be rude and that my 2nd dealing with hear since I have moved back to the Bossier area. Harold??? The man that opens the door for everybody and helps everybody find where they need to be...He's ...
I was promptly and politely greeted upon arrival. Besides getting serviced for a routine oil change, I needed to have my tires spin balanced. My request was immediately added to my service ticket and taken care of for an additional minimal fee. As a whole, I received A+, courteous service that I can always count on.
Quick, prompt, courteous service
I was able to get my truck in the service dept and get it fixed quick. I will always trust RR CHEVROLET to service my truck.
Jacob was amazing and handled everything fast and efficiently.
I have been coming to Red River Chevrolet for a couple years I didn’t purchase my car there Julie Young helps me everytime if she busy she stop to see have anyone help but I recommend red river to anyone my whole family comes there my experience was great everyone in service department always smiling in nice thanks for everything in making sure my car driveable
Very quick, kept me updated and notified me in advance that a recall was made
In the service for a routine oil change and was able to complete an airbag recall during the same visit. Very pleased to get this recall completed without scheduling another appointment.
I have purchased many vehicles over the years in several dealerships. At Redriver Chevroet in Bossier City LA was by far the best and fastest experience I have ever had purchasing and new truck. I would recommend that you speak to Deanna Bass as she will not do you wrong.
As always, excellent service!
Service was prompt and Manny did a good job answering several questions that I had about my truck.
Quick in and out on my regular service
I have used them twice now for oil changes and warranty items on my new GMC truck. The quality of the work is good and they take the time to make sure it is done thoroughly. This is good. You want a dealer that you can trust. I feel like the people at Red River Chevrolet take pride in their jobs and I trust them. It's a smaller dealership but the quality of work is very good!
Pretty fast, dealership made adjustments for us as requested along the way, staff was all friendly and helpful.
Helpful and friendly. Had quote before getting there and price was the same. I would use them again.
Will Johnson is the BEST salesman I ever had. The whole experience was amazing!!!! And I finally got my dream car🥰🤩🥳
I own a 2003 Chevrolet Silverado 1500 LS Extended Cab 4.8L engine. I currently have approximately 389,000 miles on my truck. The original engine and original drive train. The only major maintenance issue I have had with my vehicle is a catalytic converter and a fuel pump. Both times I have brought it to Red River Chevrolet in Bossier City. Another dealership in Shreveport, Louisiana that I had some minor work done and would never take my vehicle there again. Red River Chevrolet staff and technicians are very courteous and professional. My service coordinator, Ashley, has always gone the extra mile to keep ...
Great service from Julie my adviser.
I have had my Camaro serviced here two times now!!! Absolutely love the place and people ! Friendly and great customer service !
My vehicle was in for routine maintenance and I was concerned about an odd odor and hard shifting. The torque converter was replaced a few months ago and the odor has been noticeable for a couple of weeks. No problems were found but on my drive home the smell returned.
I was looking at trucks for my Dad. The sales staff were friendly without being pushy and we both enjoyed our visit.
Red River Chrevelot is always friendly and courteous. I came in with a problem and it was resolve immediately! THANKS RED RIVER CHEVROLET!!
Everyone that I came in contact with was very knowledgeable, kind, and eager to help with all of my questions.
Took a little longer than expected but I was pleased with the sales
Fast service friendly people good work on my truck
Everything was great people was very professional
The service advisor was very courtesy and accommodating. They did their best and did get my vehicle in and out in a day.
I always get prompt professional service. Red River is the best!
Salesman are very good
Great
As always great service, feels like old home day seeing everyone I’ve had the pleasure of knowing for 12 years now and visiting with them .
Friday night I was headed downtown to eat with some coworkers, as I was about to take the Texas St. exit I hear a loud noice not sure if it was a pot hole or an object in the road. I got off on my exit and my low tire pressure alarm came on. Before I could even make it off the off ramp my tire was completely flat. I was panicking because I was already running late and about to have to change this tire downtown in the dark by myself. I managed to pull into Red River Chevrolet ...
The wait was long. Staff was really nice and helpful
Recently, while traveling through Shreveport, Louisiana on I 20 East, our Chevy Suburban's front, passenger side window was shot out. Fortunately, no one was injured in our vehicle. While getting out of the area as quickly as we could, we spotted Red River's Chevrolet sign from the interstate. We pulled into the Service Department hoping they could help us with our window. Mr. Tommy Wise and Mr Ryan Offut (sp?) immediately dropped what they were doing and helped us. They were about to go home after a long day at work but didn't think twice about staying over ...
The lady checking me in before car went into shop for service was Awesome..
This was my first time getting my truck or any vehicle's oil change and serviced. I called and had no problem getting a polite and professional person on the phone that got me scheduled right away. They did a great job, were affordable, and good people. I will definitely use Red River Chevrolet for all of my oil change and service needs.
Ashley my service tech was awesome very helpful
Everyone very helpful
Normally I am in and out in 30 minutes. This time is was an hour and 45 minutes but they were really busy.
Far a new truck look up gracie
Top shelf group!!!
A lady walked up to me while I was there getting my oil changed, compliments of my salesperson, and she asked me how is the service here, and I replied go talk to Julie she's great. Love the service department!!!
I always have great service when I’m there. Everyone is courteous and polite. They are always show concern about whatever problem you’re facing. GREAT JOB!!!!! WELL DONE!!!
Very prompt and courteous.
Easiest hassle free car buying experience I've ever had. Diane Waldon is a top notch sales person and extremely knowledgeable on the corvette being purchased. 1 stop shop at this dealership, insurance obtained right there with rates no other companies could even come close to. Couldn't be happier, if the wife let's me buy another 1 it'll be from there.
Service was excellent and the staff in the used car and new vehicle lots were all friendly and courteous ( Mr Ted and Mr Tommy) and big thanks to miss Diane our sales person aka (Corvette Lady) did a fantastic job! Thanks to Mr Eric for handling all the paperwork. This was a group effort in making our experience at Red River Chevrolet unforgettable. We will be back when we're in the need of another vehicle! Thanks to the entire staff! From: Kevin and Melinda Berry
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