Customer Testimonials
We did an earlier review and didn’t realize it would go against Paige. She was awesome all of our complaints was on shop. Grease stains left on car, plastic piece not put back inside, no windshield wipers, and oil Life not reset. The shop foreman should be held responsible! Ardise & Jacqueline Hicks
Sorry for the earlier review Paige was great. We didn’t realize it was for her instead of the shop
Service has always been great
Ashley is amazing. She always gets my truck fixed right the first time and very quickly. She is such an asset to Red River Chevrolet.
My passenger front inside panel was left detached, oil life wasn’t reset, grease left on doors, and windshield wipers wasn’t replaced. Wipers had been removed but not replaced. Paige was great !
Great people very nice and welcoming!
Always a great experience. Julie is so nice and provide updates in timely fashion.
Friendly people, answered my questions, happy with my new Chevy truck. Special thanks to Tommy Jones.
Fast and courtesy service!
Amazing staff
I was very pleased with the service I received. Jordan was helpful and knew how to handle things!! 30 min in and out!!! Would recommend them highly!!
Julie Young is the best. She makes sure you are taken care of. I love the appointment scheduling you have in place now. In and out in 38 minutes.
Very professional and speedy service they will work until the deal gets done Thanks Tommy J and a super special thanks to Todd Payne he made the deal happen..,
I’ve always went to red River for my service I get wonderful service their and I always use Julie their she is the best
My advisor, Julie Young is extremely helpful and she has taken great care of my issues.
Jordan is awesome
My experience with Red River Chevy was excellent and with the help of Richard Choate he made buying my truck fun and easy I would definitely recommend Red River to anyone who is looking for a good truck and good service
Windshield replacement. Excellent job. Very professional. Fast installation.
Professional and prompt. Outstanding customer support.
Jordan was great with our service needs!!!!
Arrived and was met directly. The lady was nice and professional. They got right to the appt I had made. They have me an approximate time of the work.
Thank you for paige She was very helpful.
Bob Lockhart was an excellent part of our buying experience. The Red River Chevrolet team take good care of you
The friendly service And the good service
Very easy and professional to work with. I have used another local Chevy dealership to buy from and service my vehicle and Red River is by far a much better experience all the way around. Julie in service was great to work with. She kept me updated on my repair every step of the way. Really made me feel like I was her only customer even though they are a very busy service department.
Great job, great communication! Thks
Friendly service
Great service
I'm old schoo,l as I prefer human interaction over an app. I was greeted with a genuine smile and a rep that listened to my concerns. The service was punctual and I look forward to going back.
I recently brought my Chevy Silverado and Dustin Cox was my salesperson! When I say he was the best made me feel like I have known him forever. Best just come in and sign deal I ever had!!
I just can’t say enough about the excellent customer service especially Julia young in the service department she’s super nice , friendly & just awesome with customer service she keeps me updated and got my truck back to me super quick! I definitely recommend red River & Julia young !
My son has a chevy truck and they always help if there is an issue with the truck great customer service. 👍
Bought my vehicle Feb 25. Great service. Love my new vehicle
Had 2015 corvette in for emission issues, part needed was not in stock nation-wide & had to wait for the plant to manufacture it. The whole time this was going on, the service advisor kept us informed with the tracking of part & further information needed before it arrived. All & all, nice friendly dealership with quality workmanship...
This is where I bought my first new car a White with black interior 1974 Malibu Classic.
The employees wete coturtepus and professional. I had an appointment and they took care of me right away. I was there not more rhan an hour.
The lifters on the right side of my truck were bad on my 2020 Silverado. They were replaced, and everything was done to correct this. I am completely satisfied with the work
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I was greeted for my appointment by both the service writer and my technician. When they made additional recommendations for needed service, the old parts were in their hands to show me why to replace them, and I given prices per part needing replacing. The work was done expediently and properly. I am thoroughly satisfied.
Ashley is the best
Came in to have a recall service on my 2020 Silverado Crew Cab truck. Julie met me after I drove in, she was so polite and wrote down everything my truck had wrong, all the symptoms it was showing. There were 2 service jobs ahead of mine. So I left my truck, and they called Uber to take me to my wife's work. Julie kept me informed about the work updates. It took a few days to get my truck back, but it was because of the 2 other vehicles ahead of mine. And Julie told me of another problem with my ...
All the service consultants are friendly and courteous!
Good people and services.
The service writer was very attentive, prompt service!
Friendly, helpful, and professional place
I like Red River Service Department, Bossier, LA
I am always treated with courtesy and professionalism. The Service Advisors are very friendly and helpful. I appreciate the updates that are provided throughout the process.
It was very easy very professional. My agent Dusty was very respectful and very precise with all the details about my car was very nice to me for letting me pay almost 2 weeks later after my car was ready
Very friendly and professional staff
The best service
All the service personnel are great
My husband and I bought my dream car, a new 2023 Chevrolet Tahoe, from Red River in December. From the first contact with Gene Smith we were treated great. Gene was friendly, knowledgeable and kept us in the loop the entire time. We drove almost 2 hours the next day to pick up the vehicle. From the time we stepped on the door to the time we left everyone was so nice and easy to work with. We would definitely recommend Red River Chevrolet to anyone. We will also be returning customers. Thanks for everything!
Great experience today with Jesse, Gene and Todd today!
Red River was very good at Commutating about what was going on with the Corvette,
The service department at Red River thrives on customer service every time
Fast friendly service. I arrived early and they moved me straight through to my oil change:
Good recommendation are only given to Good works, I appreciate the effort of Mrs Angela Nicholas for helping me work from home mostly in this corona pandemic era. I am making an amazing profits, after investing $700 in forex trading and now making $15,900 on a weekly basis, All thanks to her. It wouldn’t have been easy during this lock down for me and my family but her help with trading made us live even more financially better than before the lockdown. for trading help you can contact her via WhatsApp number: +1 (775) 538-2898 Email: [email protected]
Very friendly.
Jordan with the service representatives was outstanding. So was Harold who put air in my SUV tire. Both were extremely attentive and courteous and affable. Treated me like family. I had a wonderful experience!!
Pleasant
I was able to make a same day appointment for an oil change and was in and out within an hour.
All good. Waiting on a recall item
Staff went above and beyond to solve problems and get the Suburban back to me
My sales advisor Butch Cole helped me order our Tahoe with the options I wanted and kept us updated on the status throughout the process. The gentlemen in the finance group was knowledgeable and helpful during the purchasing process.
The whole service staff is always friendly and helpful, but Jordan and Harold go the extra mile!
Deanna kept me well informed..Excellent sales person!
Very friendly and helpful staff.
Very courteous, professional, made the experience ey easy
Excellent service. They did everything they said they would do. I’m a very pleased customer
I was dealing with Chevyland in Shreveport for years then they change management in the service dept. And service is terrible, so I changed over to Red River and service is great. What I needed done had been working on for a month got it done in one day. Thank You Red River.
Julie Y was very courteous and professional. Much better experience than last time I brought my 2022 Tahoe in to get front license plate bracket installed. She was also helpful finding out next steps to get part for heated seats that was left off during build because of parts shortage.
They do good work at fair prices...they also work on older Cadillacs, which the Cadillac dealers will not.. I like the way the communicate clearly and in a timely manner about service status. The staff is all quite courteous and helpful and we are quite happy to have found them.
I brought my chevrolet silverado in for maintenance and to get the AC repaired because it would not cool. The maintenance jobs were completed with no issues (oil change, plugs, and plug wires). I agreed to the repairs, and the work was completed. I had an issue with the performance of the AC after the repair and took the truck back to the dealership. Ms. Paige and the service team worked diligently with me to correct the issue at no cost to me. The Red River Chevrolet stands behind their work and was willing to make it right. I will ...
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Always great service. Very thorough in their routine servicing checks.
Service Reps were courteous and the wait time wasn't tedious
Ms. Paige (service advisor) made my visitor at all time Great experience and ease at mind! She was AMAZING, friendly, helpful, caring and her customer service was over and beyond! She did everything she could for me until she ran out options but still was able to get the job done! If Great Customer Service was a person it would be Ms Paige! Thank you so much! I really appreciate it!
Fast and friendly staff . Need to do better on internet listening the Jeep didn’t have a backup camera but was listed that it did said it had automatic headlights but didn’t it was almost a deal breaker . Took off 1279 dollars off our trade in for dent in fender and back up camera had water in it said they couldn’t sell it like that but it on there website with the dent still there !!! With all that being said I would buy from them again !!
Easiest hassle free car buying experience I've ever had. Diane Waldon is a top notch sales person and extremely knowledgeable on the corvette being purchased. 1 stop shop at this dealership, insurance obtained right there with rates no other companies could even come close to. Couldn't be happier, if the wife let's me buy another 1 it'll be from there.
Service was excellent and the staff in the used car and new vehicle lots were all friendly and courteous ( Mr Ted and Mr Tommy) and big thanks to miss Diane our sales person aka (Corvette Lady) did a fantastic job! Thanks to Mr Eric for handling all the paperwork. This was a group effort in making our experience at Red River Chevrolet unforgettable. We will be back when we're in the need of another vehicle! Thanks to the entire staff! From: Kevin and Melinda Berry
I had been to service dept on several occasions prior to my previous purchase of a Tahoe from Red River Chevrolet. Because of the way they handled business and the way I was treated this is why I returned to buy my 2016 Tahoe from Red River. The only place I will go.
We recently purchased a 2016 Malibu from Red River Chevrolet. Jennifer Farrington was the best ever! She was patient, understanding, consistent with information, and more than anything was willing to go above & beyond regarding our requests/wants. I give Jennifer 5 stars around our customer experience!!! C. Hayes Shreveport, LA