Customer Testimonials
Service was done quickly an professionally, everyone that works here is very helpful an at your service. There very informative about your vehicle an what it needs an explains the why, I love my experience an this is the only place I'll go.
Easy and pleasant appointment process! Service department had no wait time and did what the job in a timely matter.
They did the job in a timely manner
Everything went great
Ashley is the best. Great service all around!
Julie Y. has always taken care of my service needs. She communicates well and promptly making the service experience a smooth one. I am always pleased with the work done by the team at Red River Chevy.
Ashley and her team did a great job!
Very professional and knowledgeable. Explains everything they will be doing.
As a whole I’ve had horrible experiences at most service departments. However, since I’ve owned my suburban am been coming to RR service, Ashley has taken great care of me! This last visit was exceptionally fast and she did everything to accommodate my schedule. Great work!
Fast quick service and friendly staff.
Great work
was in and out very quick
Friendly and professional dealership. I use them every time I buy a vehicle
Great job!!!!
You all passed this time but my trip before this one you failed badly so much so I was debating not coming back to you again. Before you asked me call back but the # you provided no answer or respond back.
Came in for v an oil change
Red River Chev. has always given me great satisfaction with the work they have done for me. Thank you.
The service representative was great. She kept me updated on the servicing of my vehicle.
Fast and thorough service The service writer was very friendly and professional and very knowledgeable about the needs for my vehicle
Butch Cole and JT Terzia exceed my expectations
THEY ARE SO FRIENDLY, POLITE, COURTEOUS AND PROFESSIONAL.
My service Rep. Ashley is excellent with handing issues pertaining to my car. She is always prompt, friendly, and very informative regarding service and repairs. The service department staff also offers great customer service every time I come in and is very professional at all times. I am very thankful and appreciative to the team at Red River Chevrolet in Bossier City. LA.
Paige was really great and kept me updated throughout the entire process.
Very satisfied
good service
fast courteous service
Have been satisfied with staff, technicians each time I have service.
Dusty was very courteous, prompt and professional when it came to taking care of me and my vehicle.
Very good 👍 👏
great customer service Julie
Great service!!! Great personal!!! Didn't take long to get my oil changed!!! Keep up the great work!!!
Paige was amazing at keeping me informed and working to get our van back by the end of the week.
Fast and easy every time! Thank you!
Friendly courteous service.
RR Chevy coordinated warranty service and body shop repairs (oops!) and did a fantastic job of getting it all completed on time and the work was GREAT. Thank you Red River!
I always have a good experience
I have no complaints about the service department.
Unfortunately, I had a run-flat tire losing air rapidly due to a puncture, as I drove on the interstate between Shreveport and Bossier. FORTUNATELY, I spotted Red River Chevrolet as I was exiting and didn’t have to call for a tow anywhere. I pulled into the service area and Jordan B. greeted me. There was no matching tire in stock. She sent the runner to get one. But, alas, the new tire had a hole in it. When Jordan informed me, I fully expected having to wait until the next morning. The runner went back and got another tire. ...
Did not repair because of Car Shield would not pay for the service.
Easy transactions, no pressure experience
Deanna made our purchase easy and smooth. Great car buying experience start to finish.
Everyone is so nice and they greet you with a smile and I don't have to be waiting long for my vehicle to get service
Ashley was very helpful and efficient. Service was quick and well done
Bob Lockhart was our salesman and I would recommend him to anyone wanting to purchase a vehicle. He was so easy to work with and the paperwork process went very smoothly. The financing person was excellent as well. Couldn’t ask for a better experience purchasing a new car.
Quick and friendly service
Best experience at a dealership in years! Everyone was helpful. They where quick and efficient with the transaction! Very Happy customer!!
smooth, easy, best car buying experience ever
DeAnna Bass is the best. She always takes care of us.
It's splendid to deal with you
Had to get a new transmission in my truck. I was told it would be 10 days before I’d get my truck back. However, they tracked one down at another dealership and I got my truck back the next day.
I was seen fast, and tye work was performed as promised. Special kudos to the welcoming staff who make sure I knew where to go. Thank you.
I was born in Bossier City, La and live in Las Vegas Nevada but still have family there in Bossier. When i was looking at ordering a new C8 for my new midlife crisis toy, I was told by family down there to call Chris at Red River and not waste my time on any other dealerships when it came to ordering a C8. It was the best advice I could have taken as Chris took care of all my questions and concerns about the process and the fact I was over 1300 miles away. Chris made my wait a lot ...
Great
Swift service. Amazing concierge. And a memorable cashier experience
My service advisor went the extra mile by answering some questions about my Tahoe that had nothing to do with why I was there that day (tire rotation and oil change). Also, I needed a battery for my key fob and she made it a priority to get me one. They were out at the dealership come to find out, but she sent someone to another store to get one for me. It was some weird kind, so she saved the packaging and gave it to me after she changed the battery, so I would know what kind to get ...
My Service Writer, I believe here name was Paige, was absolutely wonderful.
Got in and out much quicker than I expected!
I am glad they gave me a fair price and was able to identify the problem an fix my vehicle the same day
Awesome dealership, outstanding service prior to, during and after the purchase of our new car.
Service writer was very professional and courteous! She should get a salary increase for working out in the 40 mph wind blowing through your service department. You are fortunate to have such wonderful employees working for Red River Chevrolet.
Very nice and friendly experience. Staff was very helpful and friendly with we customers and it was a pleasant experience all around.
Fast and friendly staff . Need to do better on internet listening the Jeep didn’t have a backup camera but was listed that it did said it had automatic headlights but didn’t it was almost a deal breaker . Took off 1279 dollars off our trade in for dent in fender and back up camera had water in it said they couldn’t sell it like that but it on there website with the dent still there !!! With all that being said I would buy from them again !!
They were very friendly and did a great job
Found my brake problem and repaired same. Did a full inspection of my brakes and ABS system. Furnish me a ride to my home and picked me up for a return trip. All within 7 hours. Ashley was a great service rep. and updated me when the verdict was in and what was needed to be done to repair and fix the problem with my rear brakes.
Professional and warm welcome
i enjoyed my short visit to your service department and i knew that everything would be taken care by the experience of your staff
Everything went well with the service, however the appointment process could have gone a little smoother. My appt was for 3PM, but when I got there I was informed that it would be about 1 1/2 to 2 hours before they could get to my vehicle because they were running behind due to two employees not showing up for work. Knowing that, they could have lee me know that and postponed my appt by an hour so I wouldn’t have wasted my time waiting. Just good, thoughtful customer service.
Jordan over on the service drive is absolutely astounding! Amazing! The service advisors truly are the face of the dealership with more touch points with customers than anyone else! Jordan keeps me coming back time and time again!
Julie is so wonderful. She takes good care of me.
Julie was awesome, explained everything to my wife she needed to know
Professional staff as always, from check in to check out,quick and courteous!
Ashley is the best service advisor EVER. She always keeps me informed and is very knowledgeable of her job!
In and out
Jordan was great. She kept me informed on the status of my car through the whole process. Even took time to show me a new corvette as I was thinking about trading mine in eventualy for newer model. Great employee great service
Didn’t check cabin air filter but wrote that they did. I took it out and blowed leaves and debris out of it when I got it back home.
Ashley is the best she need a raise
Just there with my dad, to check on his 2022 Vette💗!
Took me right in ..and got the job done in a timely matter
Good experience once I was able to get a scheduled appointment.
Great!!
Fast 💨 service, excellent customer service!!! Jordan Baker is a model employee.
I needed an oil change. OnStar had alerted the service folks to call me and they set up an appointment. Nice.
I had a great experience customer service was great! But I would not recommend because the prices for your services are ridiculous.
The manager salesman. Mr. Coates is a very kind helpful. Person. Honest and tries to help his. Client or buyers. I am looking at a car right now. Being an older women. ,,making up my mind. Hope it don't sell on me. ... I live so far far away. I say. Try them out. Youmay find just the car for you. God bless. Have a great day. Sister. Patricia. Winget. Jesus is. Lord.
My experience was good but I did not get my window sticker for my oil change. It would be nice to have it put on without me having to ask for it or having to come back to get it.Thanks
Julie is the Best! She got me right in and the work was done to my satisfaction. It was all warranty work covered by Chevrolet and that made me very happy.
Easiest hassle free car buying experience I've ever had. Diane Waldon is a top notch sales person and extremely knowledgeable on the corvette being purchased. 1 stop shop at this dealership, insurance obtained right there with rates no other companies could even come close to. Couldn't be happier, if the wife let's me buy another 1 it'll be from there.
Service was excellent and the staff in the used car and new vehicle lots were all friendly and courteous ( Mr Ted and Mr Tommy) and big thanks to miss Diane our sales person aka (Corvette Lady) did a fantastic job! Thanks to Mr Eric for handling all the paperwork. This was a group effort in making our experience at Red River Chevrolet unforgettable. We will be back when we're in the need of another vehicle! Thanks to the entire staff! From: Kevin and Melinda Berry
I had been to service dept on several occasions prior to my previous purchase of a Tahoe from Red River Chevrolet. Because of the way they handled business and the way I was treated this is why I returned to buy my 2016 Tahoe from Red River. The only place I will go.
We recently purchased a 2016 Malibu from Red River Chevrolet. Jennifer Farrington was the best ever! She was patient, understanding, consistent with information, and more than anything was willing to go above & beyond regarding our requests/wants. I give Jennifer 5 stars around our customer experience!!! C. Hayes Shreveport, LA
The dealership helped me to find the car I wanted at the price that I was willing to pay. I would recommend Curtis Brown as a person to contact when buying new or used cars.
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