Sales:
(318) 321-5759
Service:
(318) 549-7500
Parts:
(318) 549-7500
Open Today Sales: 8 AM-7 PMOpen Today Service: 7:30 AM-5:30 PM
We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
As a small business, we work hard every day at Red River Chevrolet to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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The service provided was exemplary. Dustin the service manager is a dedicated master of his occupation. He helped me to better understand the various issues and internal damage a lightning strike causes. Guided me through the frustrating first few days with regular updates. He and his entire staff give you facts on the ground without all the bells and whistles. Total Professionals. That’s what makes Chevrolet/GMC stand above the rest🙂
Friendly sales associate, no hard pressure pitches. Good value for our trade in. Nice overall experience.
Red River Chevy was excellent dealing with me on the purchase Of my new Tahoe!! I recommend them to everone!
We were taken care of of in less than 30 minutes. The technician was very professional, friendly, and made sure that we were updated on the progress of the repairs on the GMC terrain.
Everyone here is so personable and so kind! Deanna is the absolute best! She made the whole car buying process easy & enjoyable for my whole family!
Marcus and Todd Payne Were wonderful, best salesmen known to man, Love the dealership, Everyone was super friendly and kind, i had a wonderful experience
Quality customer service is a plus.for me. I appreciated the high energy and ready to serve from the employees.
Staff was very helpful and straightforward.. everyone was very kind. We didn’t have to wait too long
VERY KIND PEOPLE ARE SALES MAN WAS RICHARD CHOATE HE HELPED ME WITH EVERYTHING I WOULD HIGHLY RECOMMEND HIM
Excellent Service to my Corvette. Customer Service was also excellent. No trying to sale me something I did not need. Simply showed me what GM recommended and let me decide.
⭐️⭐️⭐️⭐️⭐️ My truck broke down while I was traveling, and Jordan at Red River Chevrolet was a lifesaver. She got me in right away, kept me updated the whole time, and had everything diagnosed and fixed in just a few days. What could’ve been a real nightmare turned out to be a smooth experience thanks to her help. Super thankful for the great service and friendly attitude — highly recommend! Mike
Outstanding customer service, when you're looking to purchase a vehicle stop by and see Dustin "Triple D". He made our purchasing so much easier and understanding. Thanks Dustin and Mr. E........ Texas
Love my Tahoe!, on my third. Great salesman, Butch and great finance person, JT. Buying experience was hassle free.
Very professional and no pressure. Richard Choate is an excellent sales professional. I would recommend him to my friends and family.
wasn't sure what we wanted however salesman, richard choate, listened to our 'wants' and got us in the perfect [for us] vehicle.
Dealership is top of its class in all areas they make buying easy and fun.
The service department staff is the best in town. They are good at their jobs and keep you posted on your vehicle.
I had a good experience with Red River Chevy. My wife and I are busy with 4 kids and 2 careers, and I don't have a lot of time for exploring the "car" world. Eric, our sales associate, was fantastic and helpful with some of my questions about what to buy given what we needed. Our process began months ago, but he stayed in touch, and took my questions as I thought about it. Mr. Payne in finance was very patient and explained what I need to handle once we made a decision. No pressure, just patience. A good ... Read More Full review text opened.DealerRater - Feb 19, 2025
I had a good experience with Red River Chevy. My wife and I are busy with 4 kids and 2 careers, and I don't have a lot of time for exploring the "car" world. Eric, our sales associate, was fantastic and helpful with some of my questions about what to buy given what we needed. Our process began months ago, but he stayed in touch, and took my questions as I thought about it. Mr. Payne in finance was very patient and explained what I need to handle once we made a decision. No pressure, just patience. A good experience.
I would recommend Red River Chevrolet to family and friends. The service was outstanding. My service representative keep me informed.
We highly recommend this dealership and have driven 400+ miles for the experience and ease of purchase!!
Very Professional, Courteous, and Helpful, They kept in touch to make sure that everything was okay.
Thanks to Marcus for helping me find my dream car! Marcus and JT made the buying process stress free!
The mechanic I used knew what the problem was when I told him what my car was doing. He got straight on it and fixed it in no time so I went ahead and let him fix another problem. He did a great job.
This wasn't my first time coming to RR. But it was the best working with. Ms Bass. Deania professional attitude was outstanding. She made me feel at ease. She listened to my request. And she worked hard on helping me get my newer vehicle. 21 Vette. I took longer than normal to pull the trigger but well worth it. She showed me all of the bells and whistles on this vehicle. She made it very enjoyable to work with. My next truck. Will be with her thank you. Deania Bass
Buying a new car was honestly something I was dreading, but Deanna Bass made my experience so enjoyable! I had called ahead of time and told her which car I was interested in. When I arrived, she had several different types and colors of the one I was interested in lined up for me to compare. Once I picked the one I wanted, the process was so easy. I was in and out of there in less than 3 hours! I am extremely pleased with the entire process! She knew all of the features of my new car, and was able ... Read More Full review text opened.DealerRater - Sep 18, 2024
Buying a new car was honestly something I was dreading, but Deanna Bass made my experience so enjoyable! I had called ahead of time and told her which car I was interested in. When I arrived, she had several different types and colors of the one I was interested in lined up for me to compare. Once I picked the one I wanted, the process was so easy. I was in and out of there in less than 3 hours! I am extremely pleased with the entire process! She knew all of the features of my new car, and was able to show me, which was very helpful. I will definitely recommend her and Red River Chevrolet to others!
The salesman that helped me was very courteous and helpful and the insurance lady was wonderful
The service is great and very accommodating to your schedule, the employees are very polite and helpful.
The parts department is so efficient and friendly! I will definitely recommend them. Will be back!
My experience at Red River Chevrolet has always been good. Ashley is my service representative and she is always on point. She contacts me throughout the service and keeps me informed on all details. Her service technician is always detailed and professional. My truck is a 2003 Chevy Silverado 1500 with almost 500,000 miles. It still has the original drive train and engine.
I like Chevrolets. I like Red River Chevrolet. I like their Service Department. I like Jordan Harbuck. Red River Chevrolet understands customer service!! They do it right. The culture at Red River Chevrolet is the reason for this success in customer service. Their customer service is what has brought me back since 1998 to buy all my new vehicles. They care about me and my vehicle. All the maintenance and repairs on my vehicles since 1998 have been done at Red River as a result. Leadership is the reason for the Culture of Service at Red River Chevrolet.
Harold in the Service ... Read More Full review text opened.DealerRater - Aug 11, 2024
I like Chevrolets. I like Red River Chevrolet. I like their Service Department. I like Jordan Harbuck. Red River Chevrolet understands customer service!! They do it right. The culture at Red River Chevrolet is the reason for this success in customer service. Their customer service is what has brought me back since 1998 to buy all my new vehicles. They care about me and my vehicle. All the maintenance and repairs on my vehicles since 1998 have been done at Red River as a result. Leadership is the reason for the Culture of Service at Red River Chevrolet.
Harold in the Service Department is a valuable member of that team and makes the customer feel special.
Finally, Jordan Harbuck is the reason I am giving Red River the highest marks. She is excellent at her job. Jordan is a strong team member!! She understands what the customer wants. I will always ask for Jordan as my Service Dept Repr.
This was a fairly quick and simple visit. Got serviced an inspection completed in about an hour.
I have purchased 8 or 9 vehicles over the last 20 years. I've a great experience each time. Their service department is top notch. Butch Cole is my guy!
Very efficient, found the problems and corrected them.
I always get great service and the technicians are so nice. They have a waiting area and lots of local bars within walking distance.
Great Sales team, Deanna Bass was my sales person, she was very helpful, made me feel welcome and comfortable with my decision to make this purchase.
Service was great and prompt
Matthew did an amazing job and everyone that I talked to or asked a question was extremely helpful.
The staff and Technicians are always professional, just so nice there is another dealership very close to my house but Red River Chevy is the best! Yhanks
Quick diagnosis and fix for my 12 year old Tahoe with friendly smiles…plus a ride home and back. Great service!
Fast and friendly and they have great vehicles i love my 2020 Cadillac escalade!!!
Great service went out of their way to help and solve my problem
Tommy Jones was fantastic and so helpful. He answered all my questions, talked me through everything needed, and did not judge me for being a young first time car buyer who looked to her mom for just about everything lol. Best first time car buying experience I could have asked for!
I give all of my stars to Paige who helped me tremendously everyday that my car was there.
Great experience
Great service , Butch did a great job making my Experience fun and he had a great Attitude. Wife love her new car.
My experience at Red River dealership was GREAT and I really enjoy taking my car to be service because the service representatives are GREAT PEOPLE in helping me to get the WORK DONE on my car.!!!
Fabulous experience in service department! I was a bit nervous because I’ve never been to this service center before. It was as efficient as Chick Fil A drive through (very good)😂 I have a service rep, Ashley, and she did a wonderful job getting me in and out within 45 minutes. I forgot to mention an issue until the end so they quickly got me back in today. Great job Red River Chevrolet!
Fabulous experience in service department! I was a bit nervous because I’ve never been to this service center before. It was as efficient as Chick Fil A drive through (very good)😂 I have a service rep, Ashley, and she did a wonderful job getting me in and out within 45 minutes. I forgot to mention an issue until the end so they quickly got me back in today. Great job Red River Chevrolet!
Great service from setting the appointment to following up while in service bay to check out. The tire warranty has paid for itself already! Thanks to our salesperson, Joe Frazier, and all those who have worked with us since we purchased our Silverado.
Red River Chevrolet went above and beyond to help me get in a truck on a very short time frame. Had a hiccup with the first truck, but the team there did what they had to do to make it right and I will gladly come back for my next truck. Big shout out to Deanna Bass for being the best assistant in the sale of my truck!
Quick and Easy service! Friendly too!
Julie was great at keeping me updated with my vehicle and they worked at a great speed. Will come back again !!!
Paige at Red River Chevrolet was an absolute breeze to work with. She kept me informed each step of the way and I was back in my vehicle within 48 hours of dropping it off. So happy with the service received and will definitely be using their services moving forward for Chevrolet Traverse.
Communication is great! Speedy oil change
Always a pleasure doing business with Red River Chevrolet. Thank you.
Very professional. No pressure. Great people to work with. Mike Farley was a great salesman. We told him what we were looking for and our price, he took great care of our needs. Thanks Red River.
Service was all I had hoped for. I needed my car back that day and they accommodated that. They saved me a few potential problems.
What an excellent experience! Ashley, friendly and helpful. Great explanation of what what’s wrong and what they did to fix the issue.
I was very pleased with the service
Very good
Julie was excellent she worked me in at the last minute .
Service member Ashley Pierce at Red River Chevrolet, Bossier City, La., was very professional, tenacious, and on top of getting my truck's part that was needed, and me back on the road! Thank you Ashley, and Red River Chevrolet!
Good reliable service. To assistant me I had Paige. She kept me uptodate on charges and what was needed for truck to work. There were no hidden charges. I went to other shops around town for AC repair. One shop told me 190 for diagnostic testing. Another told me 435 for testing. Dealership charged 125. Back by two year garuntee. Bonus they do military discount!!
Paige was wonderful. Very informative. Down to earth.
Faster then a jack rabbit.Services where great an my contact name Dusty was outstanding.
Always great
I have had the best experience here. Paige in the service department has been remarkable and has gone above and beyond to ensure my husband and I have received the best customer service possible. She has kept in contact with us and has kept us in the loop. They did a thorough workup on our truck and were very straightforward with what they found. I highly recommend this location!
Bought three Z08's over the past 3 years and all I have to say is the 3rd time is a charm!!!! Our sales lady DeAnna Bass was not only extremely knowledgeable, she was also dependable, thorough and an absolute delight to work with. Anyone who has ever purchased a vehicle from deposit-build-delivery knows that it can be a very tedious, time consuming, and stressful period. DeAnna Bass provided around the clock updates as to the vehicle status, was patient, and definitely made the whole experience worth the wait. Thank you again DeAnna and as a repeat customer I would absolutely ... Read More Full review text opened.DealerRater - Mar 27, 2024
Bought three Z08's over the past 3 years and all I have to say is the 3rd time is a charm!!!! Our sales lady DeAnna Bass was not only extremely knowledgeable, she was also dependable, thorough and an absolute delight to work with. Anyone who has ever purchased a vehicle from deposit-build-delivery knows that it can be a very tedious, time consuming, and stressful period. DeAnna Bass provided around the clock updates as to the vehicle status, was patient, and definitely made the whole experience worth the wait. Thank you again DeAnna and as a repeat customer I would absolutely recommend your services a million times over. Red River Chevrolet is awesome.........
They lie to make $$. Tune changed and prices went down when we asked for old parts and found out my husband was a mechanic. Be very careful of this place! Picture they sent to us of damage wasn’t even our vehicle. After last time we were there we said we would never be back. Gave them 2nd chance and they lied! Never again
Scheduled service for 8:45am. They asked if I could come back and pick up vehicle later I said yes. Came back to pick up vehicle at 3:00pm. Service was never started. I was told they were overbooked and couldn't get me in. I asked how much longer it would take and they could not give me an estimated wait time. I asked to have my keys and left. I purchased my vehicle from this dealership and always use them to service it. Very unsatisfied.
This was the worse place I ever purchased a car from. From the beginning to the end they lied about everything. I wouldn’t recommend this place to no one. If it wasn’t for the color of the car I wouldn’t have purchased it. Don’t ever buy from them
People who greet you and get your vehicle information are great. The people that check you out after completing your service are great. The technicians that work on your vehicles couldn't fix a one slice toaster.
I had an oil change, tire rotation, and 45000 mile service appointment to included transfer case fluid change. The only thing that was completed is the oil change. I’ll have to schedule with another dealership and waste another afternoon now.
I am very disappointed in the service or lack of that I received. I was insulted and repeatedly lied to right to my face about parts and service I paid for that clearly was not done. The service I paid for was something a novice could do and would have been a fraction of the cost I was charged to do it myself. The service advisor and the service manager both denied any wrong and did nothing for me assuming I wanted money back when all I wanted was the parts I paid for put on my vehicle and the ... Read More Full review text opened.Google - Dec 13, 2023
I am very disappointed in the service or lack of that I received. I was insulted and repeatedly lied to right to my face about parts and service I paid for that clearly was not done. The service I paid for was something a novice could do and would have been a fraction of the cost I was charged to do it myself. The service advisor and the service manager both denied any wrong and did nothing for me assuming I wanted money back when all I wanted was the parts I paid for put on my vehicle and the service I paid for. Precious time which is valuable to me has been wasted, there time, and the time others spent dropping me off and picking me up concerning this can't be replaced. The mental stress that this has caused was unnecessary. I can no longer trust them with my vehicle nor the vehicle my wife just purchased that I was planning on getting serviced there.
I've enjoyed my 2020 Traverse that I purchased from Red River. I've had a great experience overall and was planning to trade it in and purchase another early next year.
I had an issue with my exhaust and brought it in for service. I had already diagnosed the issue, documented the problem, and provided documentation about it being a known issue with GMC along with several service bulletins on how to fix it and the Emissions Warranty coding needed for the service. I made an appointment, discussed my issue with a service advisor, and provided all my documentation. I ... Read More Full review text opened.Google - Dec 7, 2023
I've enjoyed my 2020 Traverse that I purchased from Red River. I've had a great experience overall and was planning to trade it in and purchase another early next year.
I had an issue with my exhaust and brought it in for service. I had already diagnosed the issue, documented the problem, and provided documentation about it being a known issue with GMC along with several service bulletins on how to fix it and the Emissions Warranty coding needed for the service. I made an appointment, discussed my issue with a service advisor, and provided all my documentation. I expressed that if the issue was not covered by warranty, that I would have to explore other options to have it resolved. I was assured it was covered under warranty and there would be no cost to me. The next day, I got a call that it was not covered under warranty and that I would either have to pay the +$600 to have it fixed or not have it repaired and still have to have the service department reattach the defective part and then still pay around $250 for service and diagnostic fee. At this point, I didn't have much of a choice as it had to be fixed to be drivable and I had the service department complete the work.
The next day, I contacted GMC to open a case to evaluate the work done and to potentially have it covered by warranty and maybe get some percentage of reimbursement. Although other years (2018, 2019, 2021, etc) of the Traverse had the same issue which was covered by warranty, it was decided mine would not be and I was offered a $59.95 refund. When I asked how it was calculated, it was told "That's just what the computer said". I was told that I could either accept that or get nothing. I was also told I would be contacted by my case manager to discuss before it was closed. I never received that call or email.
By far, the bust buying experience I've ever had was with Bob Lockhart at RRC. It was such a good experience that I told him that I would buy all my future vehicles from him and RRC. My most recent experience with Red River Chevrolet and with GMC has changed my mind. I will be selling my Traverse soon and have decided that I will no longer be purchasing GMC products. My family worked for GM in Shreveport and we were a GM/Chevy family growing up. It's sad to see that end due to something that could have been remedied so easily and lack of care and customer experience.
I understand that I'm only a drop in the bucket in terms of customers and revenue.
I've enjoyed my 2020 Traverse that I purchased from Red River. I've had a great experience overall and was planning to trade it in and purchase another early next year.
I had an issue with my exhaust and brought it in for service. I had already diagnosed the issue, documented the problem, and provided documentation about it being a known issue with GMC along with several service bulletins on how to fix it and the Emissions Warranty coding needed for the service. I made an appointment, discussed my issue with a service advisor, and provided all my documentation. I ... Read More Full review text opened.DealerRater - Dec 7, 2023
I've enjoyed my 2020 Traverse that I purchased from Red River. I've had a great experience overall and was planning to trade it in and purchase another early next year.
I had an issue with my exhaust and brought it in for service. I had already diagnosed the issue, documented the problem, and provided documentation about it being a known issue with GMC along with several service bulletins on how to fix it and the Emissions Warranty coding needed for the service. I made an appointment, discussed my issue with a service advisor, and provided all my documentation. I expressed that if the issue was not covered by warranty, that I would have to explore other options to have it resolved. I was assured it was covered under warranty and there would be no cost to me. The next day, I got a call that it was not covered under warranty and that I would either have to pay the +$600 to have it fixed or not have it repaired and still have to have the service department reattach the defective part and then still pay around $250 for service and diagnostic fee. At this point, I didn't have much of a choice as it had to be fixed to be drivable and I had the service department complete the work.
The next day, I contacted GMC to open a case to evaluate the work done and to potentially have it covered by warranty and maybe get some percentage of reimbursement. Although other years (2018, 2019, 2021, etc) of the Traverse had the same issue which was covered by warranty, it was decided mine would not be and I was offered a $59.95 refund. When I asked how it was calculated, it was told "That's just what the computer said". I was told that I could either accept that or get nothing. I was also told I would be contacted by my case manager to discuss before it was closed. I never received that call or email.
By far, the bust tradein/buying experience I've ever had was with Bob Lockhart at RRC. It was such a good experience that I told him that I would buy all my future vehicles from him and RRC. My most recent experience with Red River Chevrolet and with GMC has changed my mind. I will be selling my Traverse soon and have decided that I will no longer be purchasing GMC products. My family worked for GM in Shreveport and we were a GM/Chevy family growing up. It's sad to see that end due to something that could have been remedied so easily and lack of care and focus on customer experience. I understand that I'm only a drop in the bucket in terms of customers and revenue.
This dealership took full advantage of adding “parts that needed to be fixed” themselves without speaking to me first, as I was the guy who brought it in
Chevy simply doesn’t back their products or their work
Cracked my windshield, scratched my rim and my body in 2 places.
Nobody greeted me when I drove up I guess it was because I'm young because all the older people.the worker took pictures of their vehicle and approached them for service. It was my first time at Red River. I had to approach the workers to see what to do. I was told they fully vacuum the vehicle, check the fluids and my vehicle was only vacuumed on the driver floor and they didn't put any washer fluid in my vehicle. They washed my windows and left streaks on my windows so I had to stop at the ... Read More Full review text opened.Google - Oct 7, 2023
Nobody greeted me when I drove up I guess it was because I'm young because all the older people.the worker took pictures of their vehicle and approached them for service. It was my first time at Red River. I had to approach the workers to see what to do. I was told they fully vacuum the vehicle, check the fluids and my vehicle was only vacuumed on the driver floor and they didn't put any washer fluid in my vehicle. They washed my windows and left streaks on my windows so I had to stop at the car wash and fix it. They didn't put a sticker on my vehicle to communicate with me my next oil change. I felt as though I should have went to Chevyland in Shreveport. There was this one guy Harold he made my experience with Red river so worthy .
I dropped my car off at 6 in the morning last Wednesday 9/27/2023, it didn’t get pulled back until that Friday. It was finally finished Monday 10/2/2023, all the lights were off until I started driving down the freeway and my check engine light came on again. Later that evening I hear my fans coming back on for my engine which should not be happening because that’s the whole reason the car was there. For $1,800 I would think the problem was fixed. Ashley was amazing, she helped a lot with keeping me updated and getting things done.
Very poor service. Set up an appointment for the following week. Showed up for appointment just to be told this only secured my place in line and that it it be another two weeks before my vehicle could be worked on. Sad and pathetic. Took vehicle to another shop who fixed the problem in less than 30 minutes. Will never go back to the service department at Red River
